Cloudbet Review

Cloudbet has traded since 2013 and runs a casino and sportsbook on one crypto wallet under Curaçao Gaming Authority licence OGL/2024/328/0599. Its welcome offer is a 30-day cash package worth up to $2,500, built from...

9.4/10

Welcome Bonus

Up to $2,500 cash over 30 days, no wagering

Payout
instant in most cases, up to 24 hours
Play Now

Pros & Cons

Pros

  • Welcome package pays up to $2,500 in cash rewards with no wagering
  • 29 supported coins, including USDC, PAXG, ZEC, TON and HBAR
  • Most crypto withdrawals are sent instantly after approval
  • Provably fair Originals use SHA3-256 and SHAKE256, with Dice and Plinko at 99% RTP
  • Trading since 2013, licensed by the Curaçao Gaming Authority
  • Tier status is permanent and loyalty rewards are paid as cash

Cons

  • Calendar rewards are forfeited if not claimed within 24 hours of unlocking
  • Base rakeback is 5% until $100 million of lifetime turnover
  • About 170 games, including Aviator, earn no loyalty rewards
  • No Monero and no native mobile app
  • AskGamblers complaints describe balances held for up to six months in reviews

Overview

Casino owner
Halcyon Super Holdings B.V.
Established
2013
Provably fair
Yes

Payment Methods

Cloudbet suits players who bet often and want their rewards paid as withdrawable cash. Its $2,500 welcome package carries no wagering requirement, the casino and sportsbook share one wallet across 29 supported coins, and the operator has been trading since 2013. The weakness is the claim clock: much of the reward value lands on a calendar that must be clicked within 24 hours. One-off depositors get very little out of it.

Cloudbet at a glance

Every row below comes from Cloudbet's own footer, terms (last updated 30 September 2026), help centre or the regulator's certificate page, checked on 5 October 2026.

ItemDetail
OperatorHalcyon Super Holdings B.V., Willemstad, Curaçao
Company number148526
LicenceCuraçao Gaming Authority, OGL/2024/328/0599, status Active
Payments subsidiarySolas Technologies Limited, Limassol, Cyprus (payment processing only)
Trading since2013
Casino games3,000+ from more than 75 studios, plus 15 listed Cloudbet Originals
Supported coins29 in the terms, including BTC, ETH, USDT, USDC, SOL, XRP, LTC, DOGE, TRON, BNB and ZEC
Minimum depositSet per coin; the help centre says most are under $1, typically $0.10 to $0.50
Minimum withdrawalSet per coin and network, for example 0.00001 BTC or 1 USDT on BNB Smart Chain
Payout timeMost crypto withdrawals instant after approval, up to 24 hours
Welcome offer30-day cash rewards package up to $2,500, no wagering
Rakeback5% of house edge, 10% at Diamond and Blue Diamond, TURBO boosts up to 25%

Thirteen years, one licence: who stands behind the site

Cloudbet is operated by Halcyon Super Holdings B.V., a Curaçao company with registration number 148526 and an address on Abraham Mendez Chumaceiro Boulevard in Willemstad. Some payment methods run through a wholly owned Cypriot subsidiary, Solas Technologies Limited. The terms spell out that Solas only processes payments and holds no gambling licence, so every bet you place is a contract with the Curaçao entity.

The licence is OGL/2024/328/0599 from the Curaçao Gaming Authority, issued under the 2024 National Ordinance on Games of Chance. We opened the regulator's certificate page on 5 October 2026: it names the same company and number and lists the licence as Active, granted on 23 May 2025. The terms give the issue date as 27 May 2025, a four-day gap that is most likely the difference between the decision and the paperwork, though neither page explains it.

What a Curaçao licence gives you in a dispute is limited but real under the new regime. Clause 22 of the terms sets the route: complain to support@cloudbet.com first, wait for a final answer or a "reasonable period", then refer the case to CADRE, an independent alternative dispute resolution body whose decision binds both sides. Beyond that, the terms put everything under Curaçao law and Curaçao courts. There is no ombudsman in your own country to call on.

Clauses worth reading before you deposit

  • Clause 7.1.10 lets Cloudbet apply a handling charge of up to 5% on deposits and withdrawals. The fee page currently shows no deposit fee and a flat network fee on withdrawals.
  • After 12 months with no login, bet or deposit, an account can be classed as dormant and charged $5 a month until the balance hits zero. The terms promise a warning email first.
  • Only one account per person, IP address, household or phone number is allowed. Duplicate accounts can be closed and balances frozen.
  • Bet disputes must be raised in writing within 30 days, and posted results become final after 72 hours.

The $2,500 welcome package is rakeback, not a match

Cloudbet does not match your deposit. Several ranking reviews still describe a "100% bonus" or an old 5 BTC offer, but clause 8.4 of the current terms describes something else: a 30-day programme that pays cash back on your play, capped at $2,500. It activates with a first deposit of any size, and the 30 days start with your first bet after that deposit. Players who registered before 2 January 2025, or who took a different sign-up offer, are not eligible.

How the package pays out

The package has four parts, all calculated in USDT and paid in whichever coin you have active:

  • Casino rakeback of 10% of the house edge on every eligible casino bet, win or lose. The help centre says half of each collected amount goes to your wallet at once and the other half to the Rewards Calendar. Sports bets earn no rakeback.
  • Daily casino cash drops, unlocked at 00:00 UTC and based on the previous day's play. The amount is at Cloudbet's discretion.
  • Weekly sports cash drops every Friday at 00:00 UTC, for settled sports bets placed in the previous week, also discretionary. Part is paid on claim and the rest goes into the Cash Vault.
  • The Cash Vault, which opens when the package ends and pays its balance, plus any unlocked but unclaimed rewards, straight to your account.

The terms name rakeback and the two cash drops as the sources of the $2,500 cap, and the promotion page says players can unlock up to $2,500 "before the Vault even opens", so it is unclear whether the Vault counts towards the cap. None of this cash carries a rollover. That makes it a wager-free welcome offer, uncommon next to the 35x to 40x matches common at rivals, and the reason it belongs with wagering-free bonuses rather than deposit matches.

Rules that cost you money

The catch sits in clause 8.4.3.5. Every amount on the Rewards Calendar unlocks at midnight UTC and must be claimed within 24 hours, or it is forfeited. Miss two days and two slices are gone. A player who logs in every evening loses nothing; a weekend-only player can forfeit a large share of the calendar portion.

Clause 8.8 adds a separate condition that has nothing to do with the bonus: before any withdrawal you must wager your deposits once (a 100% playthrough). The help centre's own article, updated in the weeks before 5 October 2026, softens this to 25% of deposits for verified accounts and 100% for unverified ones. Where the two documents disagree, assume the stricter terms apply until support confirms otherwise in writing.

Games on Cloudbet's excluded list earn no loyalty rewards and no tier progress (clause 9.8). The list runs to roughly 170 titles and includes Aviator, Big Bass Bonanza, Blood Suckers and Dead or Alive, plus entries named Mines, Plinko, Dice and Keno with no studio given. Those are the names of Cloudbet's own Originals, so the likeliest reading is that the Originals themselves earn no loyalty rewards. If you plan to grind rakeback, check a title against that list first.

Worked example: what $2,500 really costs

Rakeback here is a share of the house edge, which means the package returns at most a tenth of your expected losses before the discretionary drops. The arithmetic shows how much play the headline needs.

  1. A player deposits 500 USDT and turns it over to 20,000 USDT on slots with a 96% RTP across the 30 days.
  2. Expected loss: 20,000 × 4% = 800 USDT.
  3. Welcome rakeback: 10% of that edge = 80 USDT. Half (40 USDT) is paid at once; the other 40 USDT arrives through the calendar and only if each slice is claimed in time.
  4. Net expected cost before cash drops and the Vault: 800 − 80 = 720 USDT.

To hit the $2,500 cap from rakeback alone, the same player would need 2,500 ÷ (10% × 4%) = 625,000 USDT in slot turnover, with an expected loss of 25,000 USDT. Switching to a 99% RTP Original does not help: the edge falls to 1%, so the turnover required rises to 2.5 million USDT and the expected loss is still 25,000 USDT. The cap is reachable only for very heavy players, and the daily and weekly drops, whose size Cloudbet does not publish, decide how much more anyone gets.

Should you take it? The package starts with a first deposit, the offer pages state no maximum stake and the rewards carry no wagering, so a player who was going to play anyway loses nothing by having it run. Just do not deposit expecting $2,500. For a regular slot player, the realistic return is a tenth of expected losses in rakeback plus whatever drops arrive. Our real-cost method for comparing bonuses shows how this stacks up against a 35x or 40x match.

Cloudbet Rewards after day 30: tiers, rakeback and TURBO

When the package ends you move into the Loyalty Club, branded Cloudbet Rewards. It has eight tiers based on lifetime turnover, and per clause 9.10 your tier never drops. Rewards are paid as cash with no wagering, but clause 9.14 allows tier rewards to be cancelled at any point without notice, and phone number checks can be required before claiming.

TierLifetime turnover (USD)Base rakebackTURBO boostLevel-up rewards in tier
Bronze0 to 1,0005%Up to 10%, 20 min$0
Silver1,000 to 10,0005%Up to 10%, 30 min$15
Gold10,000 to 100,0005%Up to 10%, 30 min$75
Emerald100,000 to 1 million5%Up to 10%, 45 min$750
Sapphire1 million to 10 million5%Up to 12.5%, 45 min$7,800
Ruby10 million to 100 million5%Up to 15%, 60 min$78,000
Diamond100 million to 1 billion10%Up to 20%, 60 min$890,000
Blue Diamond1 billion and above10%Up to 25%, 90 min$9,970,000

Source: Cloudbet help centre articles on loyalty tiers (24 August 2026), rakeback and TURBO, as of October 2026. TURBO is a temporary rakeback boost that starts whenever you claim from the Rewards Calendar, so the system is built to pull you back daily.

Base rakeback after the welcome period halves from 10% to 5% for everyone below Diamond, which takes $100 million of lifetime turnover. On a 96% slot that 5% works out to 0.2% of what you stake. Weekly and monthly cash drops open from Silver. The VIP page markets "up to 80% back on the house edge" and a WhatsApp or Telegram host, but no published rule explains how the 80% is reached, so treat it as a ceiling for whales. For other rakeback-first casinos see our list of cashback and rakeback offers.

Coins, networks and withdrawal fees

Clause 7.3.1 lists 29 supported coins: BTC, BCH, ETH, USDT, USDC, USDP, PAXG, DAI, DOGE, LTC, DASH, LINK, DOT, ADA, SOL, ALGO, AVAX, POL, SHIB, BNB, XLM, XRP, stETH, TRON, ZEC, TON, USDe, sUSDe and HBAR. Monero is absent; Zcash is the privacy-focused option, and Dash offers optional privacy features. Cloudbet charges no deposit fee and passes on a network fee for each withdrawal.

CoinNetworksMin withdrawalWithdrawal fee shown
BitcoinBitcoin, BNB Smart Chain0.00001 BTC0.00000194 BTC (Bitcoin network)
USDTEthereum, BNB Smart Chain, Avalanche, Solana, Polygon, TRON, TON0.1 (ERC-20) to 20 (Solana)0.00205 on TON to 3.6 on TRON
EthereumEthereum, Arbitrum, BNB Smart Chain, Base0.0002 ETH0.000000151 to 0.00000899 ETH
SolanaSolana, BNB Smart Chain0.001 SOL0.00502 SOL (Solana network)
XRPXRP Ledger1 XRP0.0000165 XRP
LitecoinLitecoin, BNB Smart Chain0.002 LTC0.00000164 LTC (Litecoin network)
TRON (TRX)TRON1 TRX0.433 TRX
DogecoinDogecoin, BNB Smart Chain1 DOGE0.0538 to 0.502 DOGE

Fees are from Cloudbet's crypto transaction fees page on 5 October 2026 and move with network congestion. One oddity stands out: USDT on TRON is usually the cheap stablecoin rail, yet here it carries the highest listed fee at 3.6 USDT and a 5 USDT minimum. USDT on BNB Smart Chain, Polygon or TON costs a fraction of a cent.

Deposit and withdrawal ceilings

Limits depend on account status. Per the help centre, an account that has not completed level 2 identity verification has a cumulative deposit cap of $2,200 and a daily withdrawal limit of $2,200. Clause 21.1.5 of the terms sets the same figure as the trigger for checks. Level 2 accounts have no fixed deposit or daily withdrawal ceiling, though larger withdrawals get extra review. If you plan to move more than $2,200 in total, expect to complete that step before your first big cashout.

Payout speed

The help centre says most crypto withdrawals are processed instantly once approved and some take up to 24 hours. The terms (clause 7.5.11) say "typically within 24 hours of approval". The casino lobby claims 90% of withdrawals take under two minutes; that is the operator's figure and we could not test it. Cloudbet's help centre also says the name "Halcyon Super Holdings B.V." can appear as the sender on crypto withdrawals, for example when the receiving platform applies the Travel Rule, and calls this normal. That puts Cloudbet among our instant-withdrawal crypto casinos, with the caveat that reviewed payouts can take a day.

No crypto? Cloudbet sells it through a third-party on-ramp called Swapped, which lists Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, SEPA, Pix, UPI and a long list of local methods. Those purchases follow Swapped's own fees and rules.

The casino floor: studios, Originals and live tables

The site footer counts 3,000+ casino games and the studios hub says more than 75 providers. The names that matter most are there: Pragmatic Play, Play'n GO, Hacksaw Gaming, Nolimit City, Evolution, Playtech, BGaming, Games Global, Relax Gaming, Push Gaming, NetEnt and Galaxsys. That is a mid-sized library next to the 7,000 to 10,000 titles some rivals carry, but it covers the main slot franchises without much filler.

Live dealer play runs mainly through Evolution, with Playtech and Winfinity among the other studios, and Evolution's Reward Games section is where Cloudbet's casino free bets are used. We could not count the live tables from outside an account, and third-party counts vary. Live tables carry a 10% contribution towards any promotional wagering (clause 8.5), and the live crypto casinos page lists alternatives with bigger live lobbies.

Cloudbet Originals

The studios page lists 15 in-house Originals: Mines, Plinko, Limbo, Pump, Diamonds, Dice, Advance Dice, Keno, Blackjack, Baccarat, Roulette, European Roulette, American Roulette, Wheel and World Tour Football. Two RTPs are published on the provably fair explainers:

  • Dice: 99% RTP, a range of 0.00 to 100.00, a top multiplier of 9,800x and stakes from $0.01 to $10,000.
  • Plinko: 99% RTP with 8, 10, 12 or 16 rows, four risk levels and up to 100 balls per drop. An optional BOOST feature costs a 20% surcharge on the bet.

Crash fans get Aviator and the Galaxsys range rather than an in-house crash game, so dedicated crash casinos offer more variety. Plinko players have Cloudbet's own version plus BGaming's Plinko 2, which earns it a place among plinko crypto casinos.

Missing: we found no in-house crash game and no player-versus-player poker room listed, and the Originals line-up is smaller than at platforms built around house games.

Provably fair Originals: SHA3-256 and SHAKE256

Cloudbet's provably fair system uses the SHA-3 family (SHA3-256 and SHAKE256) rather than the SHA-256 or HMAC-SHA256 found at some other crypto casinos. Before play, the server generates a 32-byte seed with Node.js randomBytes and shows you its SHA3-256 hash as a commitment. Your browser sets a client seed of up to 255 characters, or you type your own, and a nonce counts each round.

For each round the server seed, client seed and nonce are hashed with SHA3-256 into a "round signature". That signature feeds SHAKE256, an extendable-output function from the same NIST FIPS 202 standard, which produces the random stream the game reads. Cloudbet also documents rejection sampling, which discards values that would bias results when the number of outcomes does not divide evenly.

To check a round, note the commitment and client seed, rotate seeds to reveal the old server seed, hash it with SHA3-256 and compare it to the commitment. Then paste the seeds and nonce into the calculator on the provably fair page. Cloudbet says third-party tools work too. Our explainer on how provably fair games work walks through the same steps in general terms, and Cloudbet sits on our list of provably fair crypto casinos.

Provably fair covers only the Originals. Third-party slots and live games rely on RNG certification by their studios' test labs. Cloudbet's fairness page says the theoretical RTP of every game is shown in its info panel and that actual RTPs are compared with theoretical ones each quarter, but it names no testing laboratory.

The sportsbook in brief

Cloudbet began as a bitcoin sportsbook and it still drives the brand: it is the official global sportsbook partner of the Professional Fighters League and has UFC heavyweight champion Tom Aspinall as ambassador. Markets cover football, basketball, tennis, MMA, baseball, NFL, horse racing and esports such as Counter-Strike, Dota 2 and League of Legends, pre-match and in-play.

Two features are aimed at high-stakes bettors. Whale Mode splits a large stake into a sequence of bets to reach a target size at a minimum price, and a public betting API exists for automated trading. The terms cap any accumulator payout at €1,000,000 and send bets above the automatic acceptance level to manual review. Sports bets earn no rakeback; they count for weekly sports cash drops and tier progress once settled.

Restricted countries and location checks

Clause 7.1.3 bars use of the site, including withdrawal requests, while you are physically in any of these places: Australia, Austria, Belgium, mainland China, Macau and Hong Kong, Curaçao, Cuba, France, Germany, Iran, Japan, Lithuania, Malta, Myanmar, the Netherlands, North Korea, Singapore, Syria, Spain, Turkey, the United States and its territories, the United Kingdom, and the Crimea, Donetsk and Luhansk regions of Ukraine. Sanctioned persons are excluded as well.

The terms do not mention VPNs by name. They do let Cloudbet run location checks at any time (clause 7.1.5) and void bets placed from a listed country (clause 10.20). A player who connects from a barred country risks having bets voided and a balance held. Our guide on whether crypto casinos are legal country by country covers the local position.

Help, complaints and the six-month review problem

Support runs through live chat and support@cloudbet.com, and an AI assistant; clause 20 warns that its answers are not binding. VIP players get a host on WhatsApp or Telegram. Third-party reviews list 16 interface languages, including Spanish, Portuguese, Japanese, Korean, Turkish and Thai.

On the big complaint sites the record is mostly good. As of October 2026, AskGamblers shows 84 of 96 complaints resolved with an average duration of eight days, most of them about payments. Casino Guru rates Cloudbet's Safety Index at 9.2 out of 10; its complaint table shows 39 cases (12 resolved, 27 rejected, none open), while its review text says it found no relevant complaints. Trustpilot shows 3.9 out of 5 from 2,643 reviews.

The recurring problem in 2026 is the "betting integrity review". Several AskGamblers complaints filed between March and July 2026 describe accounts restricted after normal deposits and withdrawals, with balances from about $300 to 4,600 USDT held and players told the review can last up to six months. Clause 10.13 lets Cloudbet set aside winnings where it suspects criminal activity may have affected a result, and clause 11.1 lets it suspend accounts and withhold amounts on suspicion of a breach. If it happens to you, keep every email and use the support-then-CADRE route in clause 22.

Limits, cool-off and self-exclusion

All tools sit under Profile, Preferences, Responsible gambling. These are the options Cloudbet's responsible gambling page lists:

  • Deposit limits: daily, weekly (7 days) or monthly (30 days). A stricter limit applies at once; loosening or deleting one waits 24 hours. Deposits over the limit are held and released as the period resets.
  • Cooling-off: 24 hours, 7 days, 1 month or 3 months. You stay logged out of betting and cannot end it early.
  • Self-exclusion: 1 year, 3 years, 5 years or lifetime. A temporary exclusion ends only when the period passes and you ask support to reopen the account; a lifetime exclusion cannot be reversed.
  • Links to Gamblers Anonymous, GambleAware, Gambling Therapy and Gamtalk, plus blocking software such as BetBlocker and GamBlock.

The page also points to the Gamblers Anonymous 20-question self-assessment. There are no session-time reminders or loss and wager limits in the list, which some regulated markets require.

How Cloudbet compares with Stake, Shuffle and Roobet

All four are large Curaçao-licensed crypto casinos with provably fair house games and a sportsbook on the same wallet. Cloudbet's column comes from its own pages; figures for the other casinos come from our reviews of them.

CriterionCloudbetStakeShuffleRoobet
Welcome offer30-day rakeback and cash drops up to $2,5003.5% rakeback from sign-up with an affiliate code; match terms not published100% up to $1,000Match via referral code; terms not readable
Welcome wageringNoneNone on the rakeback35xNot published
Ongoing rakeback5%, 10% at Diamond, plus TURBO3.5% of house edge5% of house edge, paid as cashRewards every 30 minutes; rates not published
Launched2013201720232019
LicenceCuraçao, OGL/2024/328/0599Curaçao (CGA)Curaçao (CGA)Curaçao (CGA)

Pick Stake if you want flat 3.5% rakeback from sign-up and published coin fees; its deposit matches come only through affiliate codes with unpublished terms. Shuffle (5% of the house edge as cash) and Roobet (rewards claimable every 30 minutes) suit players who want rakeback without a 24-hour claim clock. Cloudbet makes sense if wager-free cash matters more to you than an upfront balance and you will log in every day.

Who should open an account and who should skip it

Daily players who will claim the calendar rewards get cash with no rollover. Bettors who mix sports and casino on one balance are well served, as are high-volume bettors who need Whale Mode, the API or large limits. It also suits anyone who holds less common coins such as HBAR, PAXG, ZEC or USDe and wants to play with them directly.

Skip it if you deposit once a month and want a large bonus balance on day one, or if you mainly play the slots on the excluded list. Monero holders have to swap first. Winning sports bettors who cannot afford a balance being held for months should read the integrity-review complaints first. Anyone in the UK, US, Australia, France, Germany, Spain, the Netherlands or the other listed countries cannot use it at all.

Mobile experience

Cloudbet runs in the mobile browser and has no native app in the App Store or Google Play. You can sign up and log in with Google, Apple, X, Telegram, GitHub or a crypto wallet, and the same wallet, Originals and sportsbook are available on a phone. Cloudbet also runs an official Telegram bot.

Responsible gambling

Cloudbet offers daily, weekly and monthly deposit limits, cooling-off from 24 hours to 3 months, and self-exclusion for 1, 3 or 5 years or for life, all under Profile, Preferences. Loosening a limit takes 24 hours.

FAQ

Is Cloudbet licensed and legit?
Cloudbet is operated by Halcyon Super Holdings B.V. (company number 148526) in Curaçao and holds Curaçao Gaming Authority licence OGL/2024/328/0599. The regulator's certificate page listed the licence as Active on 5 October 2026. Disputes go to support first and then to the independent CADRE service.
Does the Cloudbet welcome bonus have wagering requirements?
No. The Welcome Package of up to $2,500 is paid as cash through 10% rakeback, daily casino cash drops and weekly sports cash drops, with a Cash Vault paid out when the 30 days end and no rollover on the rewards. The terms require you to wager your deposits once before any withdrawal (the help centre says 25% for fully checked accounts), and calendar rewards must be claimed within 24 hours.
Do I need a Cloudbet bonus code?
No code is needed. The Welcome Package starts with a first deposit of any amount, and the 30 days begin with your first bet after that deposit. Players who registered before 2 January 2025 or took another sign-up offer are not eligible.
How long do Cloudbet withdrawals take?
Cloudbet's help centre says most crypto withdrawals are processed instantly once approved, and some take up to 24 hours. A network fee is deducted per withdrawal, for example 0.00000194 BTC on the Bitcoin network as of October 2026.
What is the minimum deposit at Cloudbet?
There is no single minimum. Each coin and network has its own threshold, shown on the deposit screen, and the help centre says most are under $1, typically $0.10 to $0.50. Deposits below the minimum are not credited.
Which countries can't use Cloudbet?
The terms bar the United States, the United Kingdom, Australia, France, Germany, Spain, the Netherlands, Belgium, Austria, Japan, Singapore, Turkey, Malta, Lithuania, Curaçao and several sanctioned countries, plus Crimea, Donetsk and Luhansk. Bets placed from a listed country can be voided.
Is Cloudbet provably fair?
The Cloudbet Originals are. Each round combines a server seed, your client seed and a nonce with SHA3-256 and SHAKE256, and you can rotate seeds and recalculate results with the on-site calculator. Third-party slots and live games rely on their studios' RNG certification instead.
Does Cloudbet have a mobile app?
There is no native iOS or Android app. The site works in mobile browsers with the full casino, sportsbook and wallet, and you can log in with Telegram, Google, Apple or a crypto wallet.
What are Cloudbet's deposit and withdrawal limits?
Accounts that have not completed level 2 checks have a cumulative deposit cap of $2,200 and a daily withdrawal limit of $2,200. Level 2 accounts have no fixed daily ceiling, though large withdrawals are reviewed. Minimum withdrawals depend on the coin, such as 1 XRP or 0.00001 BTC.
Author: RollShark Editorial TeamPublished: Updated: